Authorities say Diana Guzmán, 20, was seen just after midnight at her home in Greene County on Aug. 10.
Ma de la Luz Guzmán, Diana Guzmán’s mother, said she woke up at 8 a.m. the next day to find her daughter missing, along with her phone, purse and car.
Guzmán’s mother said her daughter always carried extra clothes, makeup and a laptop if she was ever planning to stay the night anywhere.
“She’s never done this to us. Never,” Ma de la Luz Guzmán said.
Guzmán’s mother said her daughter worked at the family restaurant, Vega’s Fiesta, on Aug. 9 and was talking on the phone with her boyfriend when she fell asleep.
“It was just a beautiful, normal day at the restaurant in Jonesborough,” Ma de la Luz Guzmán said. “She went home from work and when we got home after her, she was in her room talking to her boyfriend. When I went to sleep, I thought she had went to sleep.”
Guzmán’s car, a 2005 tan/beige Nissan Maxima, was also missing the next day. The Maxima has license plate No. P7276L plates and a black bumper.
Ma de la Luz Guzmán said her daughter had never missed work before, but when she didn’t show for work on Friday, she contacted the sheriff’s office.
“When we opened on Friday, she didn’t show up. No calls or nothing. So I told my sister, do whatever you can. I’m going to look for my daughter. And since then, I’ve been looking for Diana,” Ma de la Luz Guzmán said.
Guzmán is Hispanic with brown eyes and black hair. She stands 5-feet, 5 -nches tall and weighs approximately 115 pounds.
Her aunt said this will be her third year attending ETSU as an art major. Diana Guzmán graduated from Greeneville High School.
Greene County Sheriff’s Office detectives said Guzmán’s phone “pinged” on Aug. 11 at 1:46 a.m. in the Turkey Creek area of Knox County. It later pinged again the next morning around 7 a.m. in the same area.
“The ping actually shows at the Turkey Creek Medical Center, which is right next to Walmart. There is a lot of shopping and eating areas there,” Detective Michelle Holt said.
Holt said police spoke to Guzmán’s boyfriend, who lives 20 minutes from the “ping” location in a hotel, but he had no knowledge of Guzmán’s whereabouts.
Holt said surveillance footage showed no one entering or exiting the hotel room.
“We’re kind of at a standstill, just hoping for somebody to see her or report that they know something,” Holt said.
Anyone with information about Guzmán is asked to call the Greene County Sheriff’s Department at 423-798-1800.
Email Zach Vance at email@example.com. Follow Zach Vance on Twitter at @ZachVanceJCP. Like him on Facebook.com/ZachVanceJCP